BMS Risk Solutions (BMS) intrinsically understands the importance of our team, particularly their happiness, health, and wellbeing. BMS recognises the link between happy, motivated and successful people and the ability to build strong, long lasting relationships with clients providing them with the trusted advisor they need. As an organisation, our role is to care for and understand our client’s businesses as much as our own so we can help them reduce their risk and survive any insurable event – so they can continue to operate, support their employees and their customers. BMS actively cares for our team and is developing even more ways to support staff from every walk of life. Being a family friendly workplace demonstrates just how important and serious we take looking after our people.
Even before COVID made working from home part of our every day, BMS has supported our people with a hybrid working environment, we provide 27 days of annual leave per year and an increasing level of personal leave with each year of service. These have been significant enablers for our team to be present and support their families. Providing a hybrid working environment can give something simple back, like travel time which can be reinvested in themselves and their family, whether it be school drop off/ pick up, daytime gym class to avoid crowds, taking your dog for a walk or just having dinner together at a reasonable hour. Having an additional 7 days of annual leave each year is a direct investment in our team’s health and wellbeing, it’s gold.
This flexibility is afforded to all, not just for parents, and this inclusion has brought the team closer together.
Our employee surveys over the last few years have seen an increased staff engagement and happiness level, notwithstanding the impact COVID has had on all our lives. The team are more respectful of each other and see their colleagues not just as individuals but as their family unit, however diverse that family unit is. We often refer to our team as a family and our tribe, we are all here for each other and to support one another.
It is important for us to show how we care for our team as it is a direct reflection on how we care for our clients. Our clients and our strategic insurer partners are people too, all with their own families and with their own challenges. This truth, our truth that we genuinely care and it’s not just posters on a wall, helps us shine. It helps develop and strengthen relationships, this is a journey we take together not just a transaction – it’s real and it’s all from the heart.
Celia McCormack, Head of Operations
Celia relocated to Tamworth from Sydney to support her elderly parents and was essentially working one week in Sydney and one week from Tamworth (6 hours drive away). Whilst this was a significant improvement from weekend visits home every second month, travelling every second week was taking its toll – she was so grateful for the support, she ended up working even longer hours which meant she had even less time to spend with her family.
With her father’s mobility increasingly limited, Celia joined BMS in December 2020 taking into consideration their flexible / hybrid working environment, the additional leave benefits and a program of personal insurances that help protect their team members in the event of tragedy.
Since joining BMS, she has found the balance she needed, removed significant stress and can spend quality time supporting and caring for her parents.