At Data#3, our people are the heartbeat of our business. So much so, that our core values are recognised as Honesty, Excellence, Agility, Respect and Teamwork: HEART. Our decades of success in a highly competitive industry are largely thanks to the skill, dedication, and innovation of our people, so it makes sense to support them in every way we can.
Having this strong people focus, has never been more important than over the last 18 months, where the impacts of COVID-19 have had profound effects on our staff. However, in response to the challenges presented through COVID-19, we have tried to use this as an opportunity to find new, innovative, and meaningful ways in which we can help support our people in navigating the new world we are living in. In taking this approach, and prioritising the needs of our people, we believe that we can help them lead happier and more fulfilling personal and professional lives.
Flexible work practices have always been available at Data#3, however over the past 18 months, we have made significant changes to these arrangements. These changes have been shaped by our people, who have provided regular and ongoing feedback to us, regarding their work preferences and needs.
As a result, Data#3 adopts a 40/60 hybrid working model. Under this model, staff work 40% of their time from the office and up to 60% of their time at home. Staff choose the days and times they work in the office, and this can change week-to-week.
To support our flexible work practices, we have several policies, resources and entitlements in place, including:
Our hybrid working model is designed to accommodate our people’s need for flexibility in either their work hours or location, while also balancing the needs of their team and the wider business.
Our flexible work arrangements are widely embraced by our people, and we have seen their support and appreciation for our options evidenced through the high staff uptake of these practices and the positive feedback provided in Data#3’s annual People Satisfaction (PSAT) Survey.
The uptake of our flexible work arrangements is visible across all company levels and lines of business. One of the key drivers to our widespread engagement, is a result of our leadership team being strong advocates and models. In doing so, it reinforces to our people that they not only have permission, but are strongly encouraged to put in place a flexible work arrangement which best supports their work-life balance.
A further testament of the positive impact our flexible work arrangements has had on our people, is apparent in Data#3’s annual PSAT survey feedback. This year, our people indicated that five of the 10 highest areas of work satisfaction come from factors related to work-life balance, flexibility, support and safety. In addition, staff rated work-life balance as the biggest reason they stay working at Data#3, closely followed by our great company culture. Some of the comments our people provided include:
“I’ve seen how the company has supported staff during difficult family/personal times. It is a big piece of mind to have this – and makes me very proud of it.”
“I feel Data#3 always put their staff’s needs first, even more so than making money. I think because of this, staff want to work to the best of their ability and go over and above.”
“Data#3 has a great work-life balance, supported by a strong culture.”
We know that people’s personal lives impact their professional lives, and vice versa. As such, Data#3 sees that through being endorsed as a family friendly workplace, we have an opportunity to bolster our efforts of supporting our people and have an avenue to showcase our commitment and passion for doing so.
Through this program and affiliation, Data#3 is better positioned to understand and implement the latest and most effective policies and practices available to support our people. This will enable us to continuously update and evolve our approach, so we are addressing the varying and changing needs of our people. Furthermore, we are able to clearly articulate and promote the support and assistance we provide staff in these areas, which will be beneficial in helping us to continue to attract, develop and retain high quality candidates.